PLACING ORDERS - You can place your order anytime and we will get back to you by email within 24 hours (excluding weekends).
DISPATCH OF BASKETS - We use a national courier company for basket deliveries throughout Australia. For some remote locations, we use registered parcel post using Australia Post couriers.
DELIVERY DAYS/TIMES - Baskets are delivered Monday to Friday, during normal businesss hours.
DELIVERY INSTRUCTIONS - On your on-line order form, please complete the 'additional delivery instructions' field if you have special requirements (e.g. particular delivery date).
NO ONE AT HOME TO RECEIVE BASKET - If the receiver of a gift basket is not at home or a business office is closed when the courier delivers a basket, the courier will leave a card in the mail box to arrange an alternate time to deliver the gift basket. It is the receiver's responsibility to contact the courier to arrange an alternate delivery time.